After Sales Development Manager Job Kenya

A major international player in the automotive industry has a career opportunity for an
After Sales Development Manager at a salary of USD 3600  per month who will have
responsibility for After Sales Development (ASD) of all managed-market dealers and
for the effective provision of after sales services across SSA

After Sales Development Manager
Ref: RMA/ASD/2
Our client is a major international player in the automotive industry, with a head office
in Bangkok, Thailand.
They specialize in providing essential automotive products and services to economies
in transition, and work alongside the development community in emerging and post-conflict
markets to provide transport and fleet solutions.
They have earned a reputation in the Asia-Pacific region, and across Central Europe,
as the fleet manager’s provider-of-choice for purpose-built vehicles and fleets,
and are looking to expand operations into Sub-Sahara Africa, from a base in Nairobi.

Role overview:

•Once all dealers are appointed, the ASD Manager will have responsibility for After
Sales Development (ASD) of all managed-market dealers and for the effective provision
of after sales services across SSA
•Once fleet sales and service contracts are achieved, the ASD Manager will also be
responsible for overseeing the planning and effective delivery of the required after-sales
services
•Initially responsible for the assessment of tier 4 markets in Sub-Sahara Africa and
the appointment of service-only dealers in managed markets

Key Responsibilities and Roles
•Appoint service only dealers by:
•Ensuring potential dealers are aware of all standards, procedures, expectations &
investments needed
•Ensuring that all processes & systems continue to be utilized effectively
•Preparing proposals for the OEM
•Coordinating & arranging training
•Advise dealers on how & where they can improve their overall performance
•Shortlisting & recommending candidates to MD SSA
•Ensuring that dealer start-up procedures (mainly CI, parts, tooling & training) 
run smoothly and that appointed dealers have all necessary processes in place
•Visiting & assessing markets in order to identify potential candidates
•Provide After Sales Development (ASD) services to all managed-market dealers. This
includes:
•Liaise with RBM’s and MD SSA in terms of dealer’s progress towards becoming full
sales outlets
•Once fleet sales and service contracts are achieved, the ASD Manager will also be
responsible for overseeing the planning and effective delivery of the required after-sales
services
•The effective provision of after sales services across SSA
•Monitor and report to MD SSA on dealer performance

Qualifications

•A minimum of tenyears’ experiencerunning dealer service workshops is essential.

•Must have an extremely keen eye for detail and quality.  Must possess good IT skills.
•Must have a ‘hands on’, practical mentality, be self-driven and very motivated
•Must be able to prepare management reports and recommendations and meeting deadlines
and targets.
•Higher National Diploma or similar within the automotive industry.
•Possess a ‘think out of the box’ mentality and have good situational awareness skills.
•Good working knowledge of KERRIDGE an advantage.
•Staff development and mentoring skills essential
•Must possess excellent French fluency and written English skills
•Must be Kenyan Citizen
•Familiar with OEM (Original Equipment Manufacture), training, diagnostic and service
standards.
•Excellent references are essential.

Remuneration and Benefits
The Manager will be provided with :
•    Medical cover for self and dependents
•    30% bonus  upon meeting the set target
•    Mileage allowance
•    Cellphone allowance.
•    21 working days leave.

USD 3600/Gross salary/month dependent on experience, skills and qualifications.
If you meet the above requirements send your CV and application letter below.
http://byappointmentafrica.com/after-sales-development-manager-job-ref-rmaasd2/

Only short listed candidates will be contacted.